A valid passport is required to board your flight to Prague. Please note that the name on your passport must match the name on your airline ticket. It is recommended that your passport be valid for six months beyond your return travel date. Please check your passport's expiration date. Depending on your country of origin, the required validity may differ.

Alcon partners with CIBT to help expedite the passport renewal process. To get started, click on the following link: How to Expedite Passports | CIBTvisas Expedited Passport Solutions. 

For more information on passports (applications, renewals, or adding pages), U.S. citizens may contact their local post office, visit the U.S. Department of State website, or visit the following sites to learn more about applying for a new passport or renewing a passport. If you are not a U.S. citizen, please refer to your country's passport application and renewal requirements. The process may take up to twelve weeks.

Nationals of certain countries may also require an entry visa. Please visit the U.S. Department of State website to determine the requirements of your specific country. Even if Prague does not require a visa for entry, please check to be sure you do not need a transit visa for any connecting flights through countries you might enter en route to Prague. You will need to visit the government websites of those specific countries for information on how to apply for a transit visa. We also recommend checking the sherpa° website. 

This process may take several weeks, so please check immediately upon registering. 

If your travel route to Prague includes a stop or layover in the United Kingdom, you will need to apply for a UK ETA (Electronic Travel Authorisation) before your trip. This is a new entry requirement for U.S. passport holders and other visa-exempt nationals traveling to or through the UK. 

The UK ETA is not a visa, but it is mandatory for anyone transiting through the UK, even if you’re only passing through the airport for a short connection. The process is simple and done online. You’ll need a valid passport, an email address, a photo of yourself, and a payment method. The ETA costs £16 (approximately $22 USD) and is valid for two years or until your passport expires, whichever comes first. 

Alcon will cover or reimburse you for this cost. Please retain your payment receipt for reimbursement purposes. 

Important: Without an approved ETA, you may be denied boarding for flights transiting through the UK. 

We strongly recommend applying as soon as your travel plans are confirmed. You can apply on the official UK government website.  

All flights for you and your guest will be arranged by our third-party travel partner. Upon arrival in Prague, pre-arranged ground transportation will transfer you and your guest to the Four Seasons Hotel Prague.  

When you register, you will have the opportunity to enter your preferred flight details. We will do everything possible to accommodate your requests. Once you have submitted your registration and any extensions or deviations have been confirmed, the air team will book flights for you and your guest. You will be contacted via email within three business days with a flight itinerary for your review and approval. Please double-check the spelling of your name and your guest's name on your air itineraries to ensure they match your passports.

An email response is required within 24 hours of receipt, acknowledging that you have received the airline schedule. Upon your approval, the airline ticket will be issued.

Alcon is pleased to provide you and your guest with round-trip airfare to Prague. Upgrades are available at your expense and can be purchased via credit card or frequent flyer miles through your airline. Please add a note to your travel information during registration if you are interested in purchasing upgraded seats.

Upon arrival at Václav Havel Airport Prague (PRG), you will deplane and proceed to immigration to present your passport and boarding pass for clearance. After clearing immigration, you will claim your luggage and proceed to customs. Luggage carts are available at baggage claim if you need assistance.

Should you lose your luggage, fill out a lost luggage report with your airline. You must receive a printout with a phone number and report/claim number before leaving the airport. Once at the hotel, the Alcon Events Team will assist you by calling to check on the status of your luggage.  

Alcon will provide transportation to the Four Seasons Hotel Prague for you and your guest. Once you retrieve your luggage and make it through customs at Václav Havel Airport Prague (PRG), a representative will meet you as you exit the sliding glass doors with Alcon President's Club-branded signage. The representative will escort you to your complimentary transportation to the Four Seasons Hotel Prague. Travel time to the hotel is approximately twenty-five minutes.

When returning home, your arranged transportation will depart from the hotel lobby. More information regarding your pickup time will be included on your Departure Notice in your Welcome Packet. 

If you are pre- or post-extending locally at another property, please reach out to the Alcon Events Team to arrange your transportation. If previous arrangements are not made, you will be responsible for your own transportation to/from the Four Seasons Hotel Prague and your extension property.