Q: Who may I bring as my guest? 

A: You are allowed to bring one (1) guest to share in your celebration. This guest is defined as your spouse, domestic partner, family member, or friend, who is at least 21 years of age. Please note that you are not allowed to invite another Alcon employee as your guest unless they are your spouse, domestic partner, or you are engaged to be married. 

Q: May I bring additional guests or children under the age of 21? 

A: No. Additional guests or children under the age of 21 are not allowed to attend. 

Q: What if I need to change my guest? 

A: Please contact the Alcon Events Team as soon as possible via phone at +1 (972) 661-6423 or via email at traveldesk@pharmapresidentsclub.com. If you change your guest after you have registered, any additional charges or airline change fees will be at your own expense. 

Q: What is included in this trip? 

A: Your Alcon President's Club trip includes: 

• Round-trip airfare and checked baggage fees for you and one (1) guest
• Hotel accommodations (one sleeping room), all taxes, housekeeping gratuities, and porterage at the Four Seasons Hotel Prague for the trip dates of Saturday, March 21 – Thursday, March 26, 2026
• Two (2) hosted individual activities per person for you and one (1) guest
• All planned group functions as noted on the daily itinerary
• Breakfast, lunch, and dinner each day of the trip provided via either master bill, meal allowance, or group function
• All taxes and gratuities for hosted trip events
• Ground transportation for all arrival and departure dates
• Ground transportation to and from your home airport (Expensed on your Alcon T&E card)  
• Parking costs for airport parking in your home city (Expensed on your Alcon T&E card)  
• Airport meals on arrival and departure days (Expensed on your Alcon T&E card— Regular business travel guidelines apply)

Q: What is not included in this trip?  

A: You will be responsible for the following items NOT included with the Alcon President's Club trip: 

• Upgraded airline ticket to business or first class 
• Car rentals (Arranged at your own expense) 
• Additional activities over and above the two (2) individual activities per person offered as part of the trip  
• Incidentals and all personal expenditures, such as laundry service, telephone usage, minibar, hotel retail shop purchases, movie rentals, spa treatments (other than those arranged as one of your hosted activities), and beauty salon visits (A personal credit card will be required at the time of check-in for any incidental charges) 
• Food and beverage not included in group activities/events 
• Additional fees incurred for baggage, transportation, and/or parking for guests traveling on their own and/or from a separate airport (Alcon will NOT reimburse for these charges) 
• Hotel extensions of the trip, either before or after the incentive trip dates 

Q: What financial or tax implications are there for winning this trip? 

A: Under IRS regulations, prizes, and awards (such as incentive trips) given by an employer to an employee are taxable and included in the employee’s wage and subject to withholding. The value of the prize or award is “grossed-up” and recorded in payroll for W-2 purposes. Alcon pays the applicable income taxes on behalf of the employee. The employee will receive a pay statement showing the grossed-up amount of the prize, less taxes, with the offset representing the net value of the prize. Please note that the trip value is for both you and your guest. 

Q: Who do I contact about travel-related questions? 

A: All travel-related questions should be directed to the Alcon Events Team listed under Contact Us at the bottom of each page. 

Q: When does the trip officially start?  

A: Please find the trip dates below: 

• Depart your home city – March 20 
• Arrive in Prague – March 21 
• Depart Prague – March 26 
• Return to your home city – March 26 

Q: When will I receive my travel documents? 

A: The Alcon Events Team mails the final travel documents to the address you listed in your registration form about two weeks before the trip. If you change addresses after registration, please notify the Alcon Events Team immediately to ensure delivery. 

Q: Do I need a passport to get to Prague? 

A: Yes, U.S. Citizens will be required to present a valid passport to fly to Prague. 

Q: How do I get/renew my passport?  

A: U.S. Citizens: You must have a valid passport for your trip. The name on your passport must exactly match the name on your airline ticket. 

If you do not have a valid passport, please apply for one. Alcon partners with CIBT, to help expedite the process. To get started, click on the following link: How to Expedite Passports | CIBTvisas Expedited Passport Solutions. 

Please refer to the U.S. Department of State website for additional information regarding the application process. You may contact the National Passport Information Center (NPIC) toll-free at +1 (877) 487-2778 (TDD: +1 (888) 874-7793). Processing time is currently 8-11 weeks or 5-7 weeks with an expedited application through CIBT, so do not delay. 

Please use the Alcon winner's corporate T&E card for any passport fees and indicate in Concur that the expense is related to the Alcon President's Club trip. Let your manager know this expense is covered by Alcon and it is okay to expense this fee for you and your guest. 

Q: Are there any baggage limitations for the airlines? 

A: There is no longer a standard set of rules that apply to all airlines' baggage limitations. The airlines are imposing a fee for luggage exceeding their weight limits. For most airlines, this is 50 pounds for checked luggage and 40 pounds for carry-on bags. Please check with your carrier for luggage allowance and restrictions before departing for the airport. Fees will apply to excess checked and/or carry-on bags. 

The airlines have a per-person limit for carry-on bags of one personal item and one carry-on bag. Personal items are identified as one of the following: a purse, briefcase, small backpack, or laptop computer. Passengers exceeding the carry-on limit may not be allowed through the security checkpoint. 

Q: Will Alcon reimburse me for baggage fees?  

A: Expense reimbursement guidelines for travel to the incentive trip are the same as when traveling on regular company business. Use your Alcon T&E card for these expenses.  

If your guest is traveling on their own/or from a separate airport, Alcon will NOT reimburse additional fees incurred for baggage, transportation, and/or parking. 

Q: What is an e-ticket? 

A: It is a confirmation of your airline travel; the airlines are no longer issuing paper tickets. You will still need a passport to check in and receive your boarding pass from your airline. The name on your ticket MUST be exactly the same as the name on your passport. 

Q: Can I upgrade using Frequent Flyer miles or coupons?

A: Yes, however, any deviations or upgrade charges with your ticket will be at your own expense. All frequent flyer requests for upgrades need to be personally handled by the respective airlines.

Q: Can I extend my stay at the hotel before or after the trip?

A: Yes; however, any additional expenses incurred as a result of an extended stay will be at your own expense. Please refer to the Hotel page for more information on the discounted group rate. For additional details, please contact the Alcon Events Team (see Contact Us at the bottom of the page). 

Q: What hotel accommodations will be provided?  

A: Winners are entitled to one (1) King or Twin room at the Four Seasons Hotel Prague (to be shared with a guest) for the official trip dates of Saturday, March 21 – Thursday, March 26, 2026. Maximum occupancy per room is two (2) adults. Every effort will be made to accommodate any special hotel requests; however, actual hotel room assignments are dependent upon availability and arrival/departure schedules. 

Q: If I extend my stay, will airport transportation be provided?

A: Yes, transportation will be arranged for your arrival and departure based on your flight itinerary as long as you are staying at the Four Seasons Hotel Prague. If you are pre- or post-extending locally at another property, please reach out to the Alcon Events Team to arrange your transportation. If previous arrangements are not made, you will be responsible for your own transportation to/from the Four Seasons Hotel Prague and your extension property. 

Q: How far is the Four Seasons Hotel Prague from the Václav Havel Airport Prague (PRG)?  

A: The resort is approximately twenty-five minutes from the airport.  

Q: Can I change my activity after I have registered? 

A: You are welcome to make any changes to your activity before the registration deadline. After the registration deadline has passed, changes to activities can only be accommodated on a space-available basis. Please note, there may be an additional fee associated with changing your activity. 

Q: When will I receive confirmation of my selected activity? 

A: You and your guest will receive confirmation of your activity selections in the Pre-trip Mailer. When you receive your confirmation, please make note of the recommended attire and departure times. 

Q: What is the attire for the trip? 

A: Please refer to the Itinerary page for the appropriate attire for each group function. Attire descriptions can be found below in the attire glossary. Attire descriptions can be found below in the attire glossary.  

Resort Casual:  Informal and comfortable, yet clean and professional. This attire includes nice slacks or jeans, shorts, polo shirts, button-down shirts, blouses or nice tops, skirts, and casual dresses. Practical footwear for men and ladies.  

Smart Casual:  Combines well-fitting, polished business wear with elements of casual attire. Examples include dark-washed jeans, trousers, chinos, blouses, polo shirts, button-downs, dresses, and skirts. Practical footwear for walking, closed-toe shoes for men and ladies. 

Please note, Prague is very hilly and steep with cobblestone roads. Please pack comfortable walking shoes.